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Saturday, 22 December 2012

Conversation Transformation

By Saleem Rana


Monday, October 26t, 2012

Interview by Allen Cardoza

Ben Benjamin, Ph.D., and Amy Yeager were interviewed by Allen Cardoza from Answers for the Family on L.A. Talk Radio about their latest book, "Conversation Transformation." The interview focused on discussing why any kind of conversations succeeds or fails. Mastering clear communication skills may transform difficult conversations in a family, in a social circle and at work. The communication techniques taught in the book are grounded in the current neuropsychological analysis of SAVI (the System for Analyzing Verbal Interaction).

Ben E. Benjamin, Ph.D., is a consultant, coach, and author. He is also a business owner who has taught communication skills for well over thirty years. He is a qualified Senior SAVI Trainer and much of his current workshops and writings focus on educating people about the principles of SAVI.

Amy Yeager is a writer, as well as an editor. She is likewise a certified Senior SAVI Trainer who has led workshops for organizations. In addition, she supplies personal coaching programs and teaches communication skills on her Internet seminars.

Can This Conversation Be Saved?

Communication breakdowns don't help our lives and they can disrupt our jobs. They can be a source of anger and disappointment, and may sometimes even threaten our jobs, family environment, and our friendships. Cardoza asked questions about the common aspects in all our communication breakdowns-- from family issues to electoral disputes. He wished to know how we can begin improving how we talk to each other.

The guests said that the first point we have to understand is to specifically identify what's going wrong. We cannot solve a problem if we have no idea just what's creating it. Sadly, when it concerns communication troubles, the reason is typically challenging to find. When a conversation falls short, it's easy to criticize characters, agendas, or moods or to denounce sensitive problems as a difference of opinions-- yet all communication failures could be due to a specific combinations of words and vocal tones individuals are using in a conversation. "Transform Your Conversation" teaches the best ways to acknowledge the 6 patterns that most often trigger breakdowns in any interaction-- "yes-buts," "mind-reads," "unfavorable prophecies," "leading ideas," "problems," and "personal attacks."




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